Legal

Terms of Service

Last updated: October 22, 2026

1. Operator

Raam RVA (also referred to as RVA Intel) at raam-rva.homes (the "Site") is operated by Dwellchecker Labs LLC, a Virginia limited liability company ("we," "us," or "our"). By accessing or using the Site, you agree to these Terms of Service. If you do not agree, do not use the Site.

2. Not a brokerage, appraisal, inspection, or legal service

The Site provides general information and software tools only. We are not a real estate brokerage, appraisal firm, home inspection company, mortgage lender, or law firm. Content on the Site—including market data, valuations, scores, calculators, research posts, and AI-generated replies—is for educational and informational purposes and is not professional advice. Consult licensed real estate, appraisal, inspection, lending, tax, and legal professionals for decisions about your situation.

3. The Service

Subject to these Terms, the Site may offer tools such as:

Market analytics, neighborhood profiles, research reports, and related public data views for the Richmond, VA metro area
Property analysis and valuation helpers that use sold-listing and related datasets we compile from third-party sources (for example, publicly accessible listing portals)
Homebase and Ask: AI-assisted chat and Q&A features that use third-party AI providers
Optional email subscriptions (for example, guide updates and the weekly market digest), waitlists, feedback, and directory submission forms
Paid Homebase Premium access billed through Stripe, as described below

Features, limits, and availability may change. We may suspend or discontinue parts of the Site without notice.

4. Accounts and sessions

Most Site tools do not require creating a traditional user account. Some features use browser session identifiers, cookies, or similar tokens (for example, Homebase conversation sessions and Premium entitlement cookies). Email subscriptions and waitlists use the email address you submit, with confirmation or management links where applicable. You are responsible for activity under your sessions and for keeping confirmation and management links confidential.

5. Homebase Premium — billing, auto-renewal, and cancellation

Homebase Premium is a recurring subscription currently advertised at $9/month. Payment is processed by Stripe, Inc. ("Stripe"). By subscribing, you authorize us (and Stripe) to charge the payment method you provide on a recurring monthly basis until you cancel.

Auto-renewal. Your subscription renews automatically each billing period at the then-current price unless you cancel before the renewal date. Renewals are billed through Stripe using your saved payment method.

Cancellation. You may cancel anytime via the Stripe customer billing portal linked from Homebase ("Manage subscription") or through Stripe's tools for your customer account. Cancellation takes effect at the end of the then-current paid billing period; you retain Premium access until that period ends, after which entitlement is removed.

Refunds. The Site does not promise refunds for partial billing periods or unused Premium features. Unless Stripe or applicable law requires otherwise, charges already incurred for a billing period are non-refundable. Canceling stops future renewals; it does not automatically refund the current period.

Premium feature descriptions (for example, higher message limits, longer conversation history, and optional context memory) are described on the Site's pricing and Homebase pages and may be updated from time to time.

6. AI-generated output

Homebase, Ask, and any similar AI features may generate text using automated models (including third-party providers such as Anthropic). Outputs can be incomplete, outdated, or incorrect. They are not a substitute for licensed professional advice, verified market data, or your own diligence. You are solely responsible for how you use AI outputs.

7. Data sources and third-party content

Market figures, listings, comps, school information, maps, and similar content may be derived from third-party sources (including listing portals and public datasets). We do not guarantee accuracy, completeness, or currency. Third-party sites and services have their own terms; we are not responsible for them.

8. Acceptable use

You agree not to:

Misuse the Site, attempt unauthorized access, or interfere with security or rate limits
Scrape, harvest, or bulk-export Site content or data in a way that burdens our systems or violates third-party rights
Use the Site to provide licensed brokerage, appraisal, inspection, or legal services while representing that we authorize or insure those services
Submit unlawful, harmful, or infringing content through forms, chat, or uploads

9. Intellectual property

The Site's branding, software, layout, and original content are owned by us or our licensors. You receive a limited, revocable, non-exclusive license to use the Site for personal, non-commercial research consistent with these Terms. You may not copy or redistribute substantial portions of the Site without our prior written consent, except as allowed by law.

10. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DWELLCHECKER LABS LLC AND ITS MEMBERS, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR HOMEBASE PREMIUM IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

12. Indemnity

You will defend and indemnify Dwellchecker Labs LLC against claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right.

13. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Exclusive venue for any dispute arising out of or relating to these Terms or the Site lies in the state courts of Chesterfield County, Virginia, or the U.S. District Court for the Eastern District of Virginia, Richmond Division, and you consent to personal jurisdiction there.

14. Changes

We may update these Terms by posting a revised version on this page with a new "Last updated" date. Continued use after posting constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms may be sent through the Send feedback control available on every page of the Site. Do not use that channel for emergencies or for licensed professional advice.